From Community and Social

Why I Don’t Like The Term “Troll” [Ning]

This piece was originally published on The Ning Blog. I’m finding more and more that I’m uncomfortable with the way that the term “troll” is becoming a catch-all word for “person who’s doing something I don’t like.” It’s an easy word to use: say “troll” and everyone says “Ahh,” and nods their head in empathy. …

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The 5 Worst Community Guidelines [Ning]

This post originally appeared on the Ning Blog.  Community Guidelines can be a struggle to write, especially since they’re so specific to your community and its members. Inspired by a recent #CMGRChat on developing community guidelines, here are some really terrible ways to phrase your guidelines. Don’t be a nOOb Really? That’s how you’re greeting your …

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CMX Summit 2014: Trust, Collaboration, and Community [Ning]

This piece originally appeared on The Ning Blog. Last week, David Spinks and the team at TheCommunityManager.com gathered together over 300 community professionals for a first year conference that proved to be highly polished and extremely informative – CMX Summit. Here are our takeaways: Why Should They? Trust Strategies for Every Situation – Robin Dreeke, …

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White Paper: 5 Questions for Selecting an Online Community Platform by Randy Farmer [Ning]

Earlier this year, I was excited and privileged to work on a collaboration with Community Pioneer F. Randall Farmer to produce an exclusive white paper for Ning – “Five Questions for Selecting an Online Community Platform.” Randy was the brains behind the operation, but I provided the editing and layout/design side and this definitely felt like …

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What is Community and Do I Need One? [Business Magazine]

This article originally appeared in the February 2014 issue of Business Magazine. Let’s talk about a different kind of building and development: community building. Community manager is quickly replacing social media manager as the new media and startup job title du jour. What do we mean by “community” in this context, what exactly is the …

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4 Ways to Use Social Media on the Job Hunt [Business Magazine]

This article originally appeared in the January 2014 issue of Business Magazine. Hiring may be getting better, but many are still struggling to find a job or get out of the underpaying job they are currently in. While news stories have sold the dangers of HR personnel checking up on your social media trail, a …

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Jump on the Blogging Bandwagon [Business Magazine]

This article originally appeared in the October 2013 issue of Business Magazine. With everything else that a small business owner has on their plate, the last thing you may want to think about is setting up a blog for your business. It seems like yet another thing that “people” say is important, but you just …

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Social Media Interns: Great Idea or Recipe for Disaster? [Business Magazine]

This article originally appeared in the September 2013 issue of Business Magazine Gainesville. Social media interns seem like a dream come true to many overstretched business owners: cheap (or free) labor from someone who “gets” all this new social media stuff. And you’re doing a great thing by helping a future professional get some real …

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Facebook stops even pretending to care about privacy with latest settings update [Persesphone Magazine]

  This change isn’t simply something that can be solved by telling people to just “not share anything you wouldn’t want everyone to see.” Your cover photo and profile picture are Public, with no ability to change this setting. Yes, you can refrain from using personal pictures for those. You can use a pseudonym (although …

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Are You A Social Executive? [Business Magazine]

This article originally appeared in the August 2013 issue of Business Magazine Gainesville. Executive and business owner participation in social media is on the rise. A December 2012 report from communications firm Weber Shandwick found that CEO engagement in social media grew to 66 percent globally that year. These executives aren’t just using Facebook to …

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Think Innovation with Social Media [Business Magazine]

This article originally appeared in the July 2013 issue of Business Magazine Gainesville. You may think that just having social media set up for your business puts you ahead of the curve. And a year ago, it did. With the changing face of social media, though, simply having a presence sometimes isn’t enough to actually …

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4 Questions That Determine Your Social Media Strategy [Business Magazine]

Facebook, Twitter, Vine, LinkedIn, Google+, Foursquare, YouTube, Pinterest… just trying to figure out where to get started in social media can make a business owner or marketing director dizzy. And if you’re not confused by it, then the amount of time necessary to set up and post to social media daily seems daunting. These four …

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